Partner Coordinator

Bygghemma Nordic, part of BHG Group, is one of the Nordics’ leading e-commerce players in building, home, and garden products. With Bygghemma.se as one of our core platforms, we bring together an extensive digital assortment, inspiring showrooms, and a comprehensive service offering – creating a seamless customer experience across channels. Our ambition is to make home improvement easier, smarter, and more accessible for customers across the Nordics. Do you want to work in a business-critical role where logistics, partnerships, and performance optimization come together? Are you motivated by driving improvements and creating operational impact in a fast-growing e-commerce environment? Then the role of Partner Coordinator at Bygghemma Nordic could be for you. About the role As a Partner Coordinator, you will manage and optimize partner performance across product suppliers and field service operations. You will oversee partner claims, operational processes, and packaging optimization – ensuring partners meet performance standards while contributing to overall profitability and growth. You will collaborate closely with internal stakeholders and external partners to strengthen delivery performance, integration quality, and operational efficiency. Key responsibilities

Optimize partner performance metrics

Maintain integration standards and monitor supplier KPIs

Drive operational improvements and implement new performance standards

Manage partner and product claims

Ensure SLA compliance across partners

Support profitability through cost and process optimization

Example tasks

Optimize shipment flows and cost efficiency processes

Manage invoicing of partner claims and return charges

Monitor supplier performance through KPI tracking

Handle product and SLA claims toward suppliers

Ensure fast resolution and accountability in partner-related issues

Who you are You are analytical, structured, and solution-oriented, with a strong interest in logistics, supply chain, and e-commerce operations. You enjoy combining operational coordination with performance improvement initiatives. We believe you have:

Minimum 3 years’ experience in transportation, logistics, or similar fields

Strong understanding of supply chain, logistics flows, and/or e-commerce models

Strong analytical skills with the ability to translate data into action

Excellent organizational and problem-solving skills

Proficiency in Microsoft Office and logistics-related systems

Fluency in Swedish and English

Preferred qualifications:

Education in logistics, supply chain management, or related field

Experience in supplier or partner management

Background in e-commerce or retail

Experience with OMS, WMS, or delivery management systems

What we offer At Bygghemma Nordic, you’ll take on a business-critical role in a fast-growing e-commerce group where you can influence partner performance, operational processes, and profitability. You’ll join a collaborative environment with high pace, strong engagement, and real development opportunities. Ready for your next challenge? We apply continuous selection and may fill the position before the application deadline – so don’t wait to apply! We look forward to receiving your application!